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In July 2018, the Civil Aviation Administration issued the “Notice on Improving the Work of Ticketing Services for Civil Aviation”, requiring airlines to formulate “step rate” for discounted ticket refunding and change fees, etc. 

Among the 32 airlines, a total of 23 airlines have completed the “step rate”.

At present, the four major airlines have completed the formulation of the “step rate”.

On the 21st of this month, Air China issued a notice stating that the “step rate” for the domestic ticket refund fee will be implemented from March 31. 

The rate will be adjusted to the 4 standards, that is, “30 days before the flight departure(inclusive), “30 days before flight departure (excluding) to 14 days (inclusive)“, “14 days before flight departure (excluding) to 4 hours (inclusive)“, “4 hours before flight departure”(excluding). 

On the same day, the official name of the Southern Airlines official public announcement, since March 24. 

The implementation of “step rate”, a total of 4 standards:7 days before the flight departure(inclusive); before the flight departure (excluding) to 2 days (inclusive); 2 days to 4 hours before departure (inclusive); 4 hours before departure (excluding).

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The airline companies said, the earlier you refund, then the lower your fees.

Previously, four airlines, including China Eastern Airlines, Hainan Airlines, Sichuan Airlines, and Xiamen Airlines, divided “the time” into 4 standards of 7 days, 48 hours and 4 hours. 

© Image | Google

Shenzhen Airlines divided “the time” into 4 standards of 7 days, 72 hours and 4 hours. And Spring Airlines divided “the time” into 5 standards of 7 days, 72 hours, 24 hours and 2 hours.

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